services business

Our professional teams have hands-on experience addressing the most significant issues facing Corporates today. Should you want to set up an entire infrastructure for you or ride on our large network across India, we will be glad to be of service.

Click on the segments of the circle to know more about how we do it.

delivery model

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onsite support

Onsite support

  • Personal doorstep service of troubleshooting & break fix resolution
  • Qualified , Certified & Multi skilled resources
  • Well-groomed and Customer friendly staff
  • On time & Prompt at service
  • Focus on Customer experience & delight

walk in centres - exclusive

Walk in centres exclusive

  • ​Brand exclusive service centers
  • Customer visits centre with device for service
  • Accessible stores with focus on customer convenience & experience
  • Quick Turnaround time & Strict process controls
  • Customer friendly frontline staff

walk-in centres multi brand

Walk in centres multibrand

  • Multi brand Repair solutions provider
  • Multi skilled engineers who fix complex issues efficiently
  • Genuine spares & Warranty on repairs
  • Sale of Accessories , Protection plans & Experience zones
  • Happy and Delighted customer experience

remote / virtual support

remote / virtual support

  • Virtual technical support for trouble shooting & resolution
  • High end infrastructure with customer friendly staff
  • Support and problem resolution with the least downtime
  • Accurate report generation & defect mgmt
  • Delightful customer experience

repair factory repair centre

Repair factory / repair centre

  • R3 Mantra – Repair , Refurbish & Restore activities
  • ISO certified state-of-the-art infrastructure
  • Multiple brand and Brand exclusive repair centers or hubs
  • Component level repair equipment & ESD compliant
  • Emphasis on productivity, process controls , quality and compliance

Products we Service

it products

  • Laptops / Workstations
  • Desktops
  • Printers
  • Scanners
  • Point of Sales Products
  • PC Peripherals

telecom products

  • Smart Phones
  • Feature Phones
  • Tablets
  • Phablets

Banking & Retail automation products

  • EDC Terminals
  • ATMs
  • Currency authenticator & sorting machines(CASM)
  • Currency recycling machines (CRM)
  • M-POS

consumer electronics

  • Visual Entertainment Electronics
  • Visual Display Electronics
  • Home Kitchen Electronics
  • Room Airconditioners
  • Washing Machines
  • Refrigerators

security devices

  • CCTV's
  • Digital Video Recorders
  • Amplifiers

customer segment


(global & national)





online and

offline retailers











Our affiliations

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Handling specialized L3 repairs for EDC terminals Pan India

Handling specialized L3 repairs for EDC terminals across India

Providing EDC terminal Service across India

Undertaking Installation, Onsite & managed services

Handling onsite ATM Installations/ PMs/ Activities

Providing EDC terminal Service provider across regions

Providing EDC terminal Service across India

Verification , inspection & door step resolution services provided for mobile phones

Specialised Service provider for Cash counting & Authentication machines

Providing dedicated technical L3 repairs for EDC terminals

Managing onsite ATM Installations/ PMs/ Activities

Undertaking standardized refurbishment services for Security & Surveillance devices

Delighting more than 40K customers every month @ our 27 service centres across India

Providing component-level Repair & Refurbishment services

Providing Onsite & walk in repair services for laptops

Handling exclusive experience & service centres

Providing best-in-class repair services via our exclusive repair factory

Managing onsite ATM Installations/ PMs/ Activities

Authorized technical service provider for Pax terminals in India

Managing Flagship & Major services centres, undertaking mobile, home appliances & AV repairs

Providing Installation, Onsite and call centre services across India

End to end management of IT services

our location

head office:

tvs electronics limited,

south phase - 7a, second floor, industrial estate,

guindy, chennai-600032

sales enquiry:

1800 200 5123

service enquiry :

1800 425 4566

customer speak

This is to put on records my appreciation for the valuable service extended by Mr. Shravan. He was knowledgeable and replaced the LCD screen promptly. He is a great ambassador of your brand. Keep up the good job!

Mr. Sanjeet Saha, Kolkata, Smartphone, April 2014

I must bring to your attention regarding the SUPERB service that I received today. From the time I walked in, till the time the parts were replaced and my phone returned - all of it happened in record time. Special call-out for Mohammad, who was proactive in taking the device to the tech facility and fixing it within minutes. As mentioned earlier, Yogesh & Vivek were awesome in their service too. You guys just retained a smiling customer.

Mr. Shomprakash, Rajasthan, Smartphone, December 2015

Hello – I would like to take this opportunity and appreciate the special efforts invested by Sanjay Babariya for showing the sheer professionalism and expertise in resolving the issue. He identified the issue quickly and addressed it with ease. All in the end it was a job well executed.


Mr. Dinesh Purushothaman, Coimbatore, Printer, June 2015

call us

+91 44 4200 5200

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© 2015 TVS Electronics